Korean Air - Passenger Service Agent (YYZ)

Written By Camille Bayarcal

Korean Air, established in 1969, is one of the world’s top 20 airlines and a founding member of SkyTeam airline alliance which, together with its 19 members, offers its 437 million +annual passengers a worldwide system of more than 10,770 + daily flights covering 1,050+ destinations in 166+ countries.

Korean Air is seeking motivated and talented individuals to fill the part-time position of Passenger Traffic Agent in our Toronto Pearson International Airport office.

1. About the Job

  • Position : Passenger Traffic Agent

  • Location : Toronto Pearson International Airport

  • Job Type : Part Time

2. Job Description/Responsibilities

  • Provide top quality customer service to passengers at Toronto Pearson International Airport.

  • Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.

  • Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.

  • Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.

  • Handle any necessary report generation and any general administration tasks.

  • Perform all other duties assigned or delegated by managers.

3. Requirements

  • Must be legally authorized to work in Canada without sponsorship

  • Must be able to work on days, evenings, weekends and holidays

  • Previous airline customer service experience preferred

  • Able to work in extreme conditions, such as cold weather, as well as small spaces

  • Fluency in Korean language preferred

5. Other

  • Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer

Job Type: Part-time

Pay: From $17.60 per hour

Schedule:

  • Day shift

  • Evening shift

  • Holidays

  • Monday to Friday

  • Night shift

  • Weekends as needed

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

Location: Toronto Pearson Airport

Camille Bayarcal
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