The journey of a thousand miles
begins with a single step.

Flight Services
(FLS)

8-month certificate

FLS is a two-semester Certificate Program targeted towards those who want to explore opportunities in the airline industry. It is focused primarily on aviation safety and the roles and responsibilities of multiple airline employees, most notably, Flight Attendants.

Students enrolled in FLS will develop the knowledge, skills and behaviours required to pursue a rewarding career in the service-driven, aviation industry.  A variety of policies, procedures and regulatory standards will be discussed as adherence to these assure a safe aircraft environment. Also covered, essential techniques that ensure passengers enjoy an exceptional onboard experience.

Operations and Cabin Management (FSO)

2-year diploma

FSO is a four-semester Diploma Program that delves into the airline industry; specifically the Flight Attendant position. The Program blends theory with practical exercises, and discusses both safety (in the first two semesters) and emergency procedures (in the last two semesters). This Program is best suited for individuals confident in their decision to join the airline industry as a Crewmember as it prepares them for an airline's Initial Training Course.

Students will use state-of-the-art equipment to strengthen their learning. Seneca College is proud to offer a live fire-fighting centre, an A320 door and overwing simulator, a B737 full cabin simulator, and a double lane evacuation slide. Tools such as these greatly increase a student’s confidence and they enhance their abilities in handling challenging, emergency situations.

Some Courses You’ll Take

• Ground Operations

• Aircraft Systems and Emergency Equipment

• Aircraft Types

• Aviation Security

• Career Planning

• Emergency Evacuations

• Emergency Ground Procedures

Opportunities

When you graduate from the Flights Programs, these are the types of career options you can explore: Flight Attendant, Customer Sales Agent, Concierge, Check-In or Gate Agent.

Flight Services students at Seneca currently have the opportunity to study abroad. The School of Hospitality and Tourism continually strives to expand its international reach by affiliating with international educational institutions promoting student and faculty exchange programs, traveling seminars, and other international exchanges.

Grooming

As an aspiring industry professional, you will study and work in a Seneca branded uniform helping you feel job-ready from the start. You must purchase the uniform at an additional cost from designer Laura DiMarcello who has created a uniform specific for our program.

There are grooming standards outlined in your grooming handbook which you will receive at Orientation.

Students who began their program online due to COVID-19 will not need to purchase a uniform until in-class courses resume. These students must have proper grooming and professional attire for all recorded drills and any virtual meetings for classes.

Students who began their program before COVID-19 must wear their uniforms in all recorded drills and any virtual meetings for classes.

Admission Requirements

• Ontario Secondary School Diploma or equivalent; and Grade 12 C or U English, or equivalent.

• Grade 11 French and/or proficiency in a second language is highly beneficial for this program, although not required.

• Canadian citizens and permanent residents may satisfy the English requirements for this program through successful Seneca pre-admission testing. If you don’t meet these requirements, click this link.

• If you are a mature applicant, click this link for more information on admission requirements.

• Although it is not a requirement for admission, individuals will not be able to fly for Canadian airlines without a Canadian Passport. Please keep in consideration that graduation from the Flights programs will not bypass this requirement.