Wasaya Airways - Flight Attendant (YQT)
JOB SUMMARY
Flight Attendants are responsible for passenger safety, comfort, and in-flight service. While onboard the aircraft, Flight Attendants are responsible to the Captain for the duration of the flight.
CORE COMPETENCIES
➢ Communication Skills
➢ Active Listening
➢ Relationship Building/Networking
➢ Product Knowledge
➢ Time Management
➢ Problem Solving
➢ Critical Thinking
➢ Technology Proficiency
➢ Negotiation Skills
➢ Adaptability/Flexibility
➢ Resilience
➢ Positive attitude and Professionalism
➢ Accountability and Dependability
➢ Decision making and Judgement.
➢ Commitment to Excellence
➢ Teamwork
JOB DUTIES AND RESPONSIBILITIES
➢ Complete all duties and responsibilities for passenger safety and comfort, in accordance with the approved Wasaya Airways Flight Attendant Manual along with company policies.
➢ During an emergency, follow the instructions of the Captain.
➢ Complete all required safety announcements and demonstrations.
➢ Plan, direct and control the service as required.➢Always conduct oneself with professionalism.
➢ Successfully complete all required Flight Attendant Training.
➢ Foster a healthy work environment and promote a positive climate within the workplace.
➢ Perform/uphold our Customer Care Commitments with internal and external customers.
➢ Any other related duties as assigned.
MINIMUM SKILLS AND QUALIFICATIONS
➢Graduate of Seneca's Flight Services Diploma Program.
➢Holds a valid passport and necessary work visas to travel domestically.
➢Must be able to obtain and maintain a Restricted Area Identity Card.
➢Fluent in English; communication skills in French, Oji-Cree or Ojibway considered an asset.
➢An effective communicator, both verbally and in writing.
➢Comfortable working as a team and independently as sole Flight Attendant on an aircraft.
➢Superior customer service skills with a professional and neat appearance.
➢Ability to handle challenging situations with sensitivity, tactfulness and/or diplomacy.
➢Previous Flight Attendant or airline experience considered an asset.
➢Experience with and/or knowledge of First Nations Organizations is an asset.
➢Must have reliable transportation to and from airport.
WORKING CONDITIONS
➢Travel is required.
➢Overtime as required.
➢Weekend and evening work is required.
➢Overnights scheduled as needed.
➢Must be able to commit to availability on short notice.
➢Ability to work in various weather conditions.
➢Exposure to loud noises, and other hazards of the job.
PHYSICAL REQUIREMENTS
➢Ability to lift or move up to 50lbs.
➢Manual dexterity is required to use aircraft equipment.
OTHERS
➢Must be willing to commit to employment for a minimum of six months.
➢Minimum monthly pay guarantee of 160 hours per month.
➢Starting hourly rate $21/hr.
➢Blocks of work are 28 day cycles; 18 days are scheduled flying with 10 guaranteed days off.
➢Flights operate out of Wasaya's two bases: Sioux Lookout and Thunder Bay.
➢Company RRSP matching.
➢Interline passes with Porter.
➢Initial Training start date to be confirmed however, it is anticipated to be the last two weeks of April 2024 with flying schedule to commence in the month of May.
JOB TITLE: Flight Attendant
LOCATION: YQT – Thunder Bay
STATUS: Full Time
DEPARTMENT: Flight Operations
PROBATION PERIOD: Six (6) Months
SHIFT: As per Operational Requirements
REPORTS TO: Flight Attendant Manager