Wasaya Airways - Flight Attendant (YQT) and (YXL)
JOB SUMMARY
Flight Attendants are responsible for passenger safety, comfort, and in-flight service. While onboard the aircraft, Flight Attendants are responsible to the Captain for the duration of the flight.
CORE COMPETENCIES
➢ Communication Skills
➢ Active Listening
➢ Relationship Building/Networking
➢ Product Knowledge
➢ Time Management
➢ Problem Solving
➢ Critical Thinking
➢ Technology Proficiency
➢ Negotiation Skills
➢ Adaptability/Flexibility
➢ Resilience
➢ Positive attitude and Professionalism
➢ Accountability and Dependability
➢ Decision making and Judgement.
➢ Commitment to Excellence
➢ Teamwork
JOB DUTIES AND RESPONSIBILITIES
➢ Complete all duties and responsibilities for passenger safety and comfort, in accordance with the approved Wasaya Airways Flight Attendant Manual along with company policies.
➢ During an emergency, follow the instructions of the Captain.
➢ Complete all required safety announcements and demonstrations.
➢ Plan, direct and control the service as required.➢Always conduct oneself with professionalism.
➢ Successfully complete all required Flight Attendant Training.
➢ Foster a healthy work environment and promote a positive climate within the workplace.
➢ Perform/uphold our Customer Care Commitments with internal and external customers.
➢ Any other related duties as assigned.
MINIMUM SKILLS AND QUALIFICATIONS
➢Graduate of Seneca's Flight Services Diploma Program.
➢Holds a valid passport and necessary work visas to travel domestically.
➢Must be able to obtain and maintain a Restricted Area Identity Card.
➢Fluent in English; communication skills in French, Oji-Cree or Ojibway considered an asset.
➢An effective communicator, both verbally and in writing.
➢Comfortable working as a team and independently as sole Flight Attendant on an aircraft.
➢Superior customer service skills with a professional and neat appearance.
➢Ability to handle challenging situations with sensitivity, tactfulness and/or diplomacy.
➢Previous Flight Attendant or airline experience considered an asset.
➢Experience with and/or knowledge of First Nations Organizations is an asset.
➢Must have reliable transportation to and from airport.
WORKING CONDITIONS
➢Travel is required.
➢Overtime as required.
➢Weekend and evening work is required.
➢Overnights scheduled as needed.
➢Must be able to commit to availability on short notice.
➢Ability to work in various weather conditions.
➢Exposure to loud noises, and other hazards of the job.
PHYSICAL REQUIREMENTS
➢Ability to lift or move up to 50lbs.
➢Manual dexterity is required to use aircraft equipment.
OTHERS
➢Must be willing to commit to employment for a minimum of six months.
➢Minimum monthly pay guarantee of 160 hours per month.
➢Starting hourly rate $21/hr.
➢Blocks of work are 28 day cycles; 18 days are scheduled flying with 10 guaranteed days off.
➢Flights operate out of Wasaya's two bases: Sioux Lookout and Thunder Bay.
➢Company RRSP matching.
➢Interline passes with Porter.
➢Initial Training start date to be confirmed in Mid-November.
JOB TITLE: Flight Attendant
LOCATION: (1) YQT – Thunder Bay and (2) YXL - Sioux Lookout
STATUS: Full Time
DEPARTMENT: Flight Operations
PROBATION PERIOD: Six (6) Months
SHIFT: As per Operational Requirements
REPORTS TO: Flight Attendant Manager